FAQS

WEDDINGS:

We lead with talent... and are not in business for what we can "get" from our customers, but rather what we can "create" with, and "give" to our clients (creative partners). Couples who choose Paradox are looking for a once in a lifetime experience that can only be created by specialized, expert talent. 

We are not a wedding factory. We are industry leaders with proprietary artistry. Our career DJs are as unique as the couples we serve, so we don't offer cookie cutter packages. We custom quote every proposal to fit the creative vision and subsequent production for every event. So let's get down to the nuts and bolts, as much as we can prior to meeting with you...

Our pricing is based on proven results, with most clients investing $3,000 for the team and $5,000+/- for custom experiences with company owner, Justin Babbitt. 

EVENTS:

While we specialize in one-of-a-kind weddings, we do offer corporate services to select Profile clients and perform one-off private events on special occasions. Corporate clients usually invest $2,500 - $3,500 on talent, while private clients can vary from $1,500 to a few thousand. Again, everything we do is custom and our only limitations are our imaginations.

Check availability and schedule a custom quote HERE.

Part of the Paradox onboarding process is to have a conversation with company owner Justin Babbitt and/or office manager and DJ Zacch Williams. Based on your personality, music preferences and overall vision, Justin will determine which DJ is the best fit. Of course if you already know who you want to work with, you are welcome to select your DJ. After booking, you will work hand-in-hand with your performing DJ to plan the music, vibe and flow of your event.

Being that we refer to our clients as "creative partners" our preference is to collaborate with you, and curate a personalized evergreen musical soundtrack that will live forever. You're welcome to give us a general idea of what you like, or you can create a specific playlist on your favorite streaming service. We use a comprehensive online wedding and music planner that you can see an overview of HERE.

SONG REQUESTS: We look at your friends and family like VIPs, because they are. Therefore, song requests are welcome, as long as it fits within the musical vision and perimeters you've given us. Regardless, your loved ones will walk away from the DJ booth feeling both heard and valued.

We also welcome a do-not-play list, but rest assured our overall style and vibe is a modern-edge, with high class and a touch of ratchet. Generally speaking, we're not your grandma's wedding DJ, however we want to cater the music to all of your guests, including grandma. We will read the room and watch the demographic shift as the party progresses into the night. We're happy to "go-hard" when the coast is clear. HERE is a fairly generic playlist we consider to work well for most wedding environments, but we are NOT limited to this.

Our process includes an initial meeting and at least one creative planning meeting to go over all the timeline, music and logistical details before your wedding (once your online wedding planner is complete). That said, we are available to you throughout the entire planning process. We strive to be easy to reach and highly responsive. 

We arrive approximately 2.5 - 3 hours prior to the start of your wedding, which allows enough time to walk the space and design a custom audio layout, even if we've not been to the venue prior. For clients working with company owner, Justin Babbitt, he will accommodate a venue walkthrough and/or rehearsal if logistically feasible and available.

Absolutely. Frankly, this is often the ingredient that determines the overall quality of an event; seamless, smooth & comfortable transitions. We are well spoken professional presenters who will guide your guests through the events of the evening. We are not stand up comedians, but we are not shy. We will create a warm, informative presentation that will serve as the 'glue' to your wedding. Think of us like a 'timeline manager' who will make sure that everyone knows where to be and when to be there. 

Paradox Productions has invested heavily in state-of-the-art audio, visual and lighting equipment, but the reality is that you can get 'gear' anywhere. We place the majority of our value on the creative talent that will be assigned to your event. With that said, our most commonly booked sound and lighting production includes:

• Dedicated Ceremony Sound System
• Ceremony Lapel Microphone(s)
• Dedicated Reception Sound System
• Reception Wireless Microphone(s)
• A 'Splash' of Dance Lighting

Other enhancement options include:

- Additional Speakers

- Uplighting

- Photo booths

- Dancing on a Cloud

- Co2 Cloud Cannon

- Monogram / Gobo

- Projection 

- Concert Style Intelegent Lighting

We love to travel! While our core market is Oregon and Washington State, we do offer destination wedding DJ services. Let's make it happen!

We do not charge travel for events within 1 hour of downtown Portland. For events beyond this distance, travel fees may cover expenses such as fuel + lodging and will be itemized on your proposal, prior to commitment.

For most of the team a retainer of 50% is required to reserve your date, which will be applied to your balance. Balance payments are due 90 days prior to your wedding.

Yes, we carry $2 million of liability insurance. We are happy to provide a certificate of insurance listing your venue as additional insured, should they make this somewhat common request.

We have preferred methods of payment as seen below, however we welcome other options without penalty.

Preferred Options:

• Venmo
• Zelle
• Check
• Cash App
• Cash

Other Options:

• Credit / Debit Card
• Paypal

Life happens. We do our best to treat every client the way we would want to be treated. While retainer payments are compensation for deliverables (outlined in agreement prior to commitment) and thus are non-refundable, we do have policies that offer balance transfer postponement for circumstances beyond anyone's control. 

COVID-19 Policy:

1. COVID-19 is a known and evolving epidemic that is affecting travel and events worldwide, with continued spread and impacts expected. Cancellation due to known, foreseeable, or expected events are not covered under force majeure clause. However, we are currently accommodating event postponement if a principle customer becomes ill with COVID-19.
2. Should government mandates preventing social gatherings within 60 days of event date, that were not in place on the date of booking, all payments will transfer to the new date if client consults the Company and DJ prior to selecting a new date. 

*Additional terms and/or fees may apply and will be detailed in the agreement prior to payments and/or commitment.